Jingjok

Thai culture

LINE at work: groups, read receipts and stickers

กลุ่มไลน์

glùm lai

In many Thai workplaces, LINE replaces email for daily work. Each team has a กลุ่มไลน์, often several, and announcements, files and shift changes all arrive there, sometimes in the evening or at weekends. LINE shows อ่านแล้ว 'Read', so leaving a message from your boss unanswered is noticed. A short รับทราบครับ / ค่ะ 'noted' or a polite sticker is enough to show you have seen it. Stickers are normal even with senior people, as long as they are polite: bowing, thanking, OK signs. Keep chat spellings like คับ and 555 for colleagues you are close to. If a reply needs time, say เดี๋ยวเช็คให้นะ first, then come back with the answer.

Try this today

Next time a work group posts something, reply รับทราบครับ / ค่ะ or with a polite sticker.

The words that carry it

Learn this in “Work and LINE chat” →

Your first 90 days of Thai

Culture cards in Jingjok are tied to the words that carry them, each ending in one thing to try today.

The first week is free.