Jingjok

Thai culture

Call-centre scams: the script and the exit

แก๊งคอลเซ็นเตอร์

gáeng-kaawn-sen-dtôoe

Phone scams are a national problem. The scripts change, but they share a shape: a caller claims to be police, Customs, a courier or your bank; says your parcel, account or ID is linked to a crime; moves to a LINE video call with someone in uniform; and demands you transfer money 'to be checked' or share an OTP code. They create panic and tell you not to talk to anyone. The exit is simple: วางสายเลย, then call your bank on its official number. Never lend or sell your bank account (บัญชีม้า), because that makes you part of the crime. Thailand runs an anti-online-scam hotline, 1441, and you can also report to the police on 191.

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